We handle the whole thing
AirPilot is a managed service. We survey the property, install the equipment, connect it to the platform you already book on, and look after it from then on. The same four stages apply to every product we run.
Included every month
The monthly fee is not a software licence with extras bolted on. It is the whole operation, so that once you are live there is nothing left on your list.
- Booking platform integration. We read your live reservations and issue each guest their own access, then send it with your arrival instructions at the right moment.
- Battery replacement. Power is monitored remotely and we attend to it well before it affects an arrival.
- Hardware and door maintenance. The unit and the lock it turns are ours to look after, including parts and labour.
- Emergency callouts. A real person answers, can open the door remotely, and can send an engineer if it is ever needed.
- Software and dashboard. Every property, credential and entry log in one place, kept current at no extra cost.
- Ongoing monitoring. We watch connectivity across your portfolio and act on it before you would notice.
What happens on every booking
Our most-used service, described end to end. You are not involved at any stage of it.
Connecting to your bookings
There are two routes in and we set up whichever suits you on the call. Both take minutes.
Calendar sync
Every platform publishes a calendar link. You paste it in once and we read new reservations from it. This covers Airbnb, Booking.com, Vrbo and effectively everything else you are likely to use.
Direct integration
If you run a management system such as Hostaway, Guesty or Hospitable, we connect straight to it. That gives us richer guest detail and lets us tailor the arrival message to each booking.
What happens on the day
Most properties are done in well under an hour. You do not need to be technical, and you do not need to be there as long as someone can let us in.
We confirm the door
Compatibility is checked at survey, so the engineer arrives with the right parts already on the van.
We fit the unit
It mounts on the inside of the door over your existing lock. Nothing is drilled, the outside is untouched and your keys keep working.
We connect and test it
We link your calendar, generate a genuine code and open the door with it before we leave.
We hand over the dashboard
Ten minutes on adding your cleaner, opening the door remotely and reading the access log. After that it runs without you.
Adding the rest of the portfolio
Everything sits on one account. Add a product or a property whenever it suits you and it appears on the same dashboard and the same invoice.
Smart Access
Codes issued from your bookings and sent to guests automatically, with the hardware and support included.
Noise Monitoring
Guests warned automatically when sound levels climb during your quiet hours, with every incident logged.
Inspection Robot
A photographic record of the property before and after each stay. In development, and you can register interest now.
Start with a survey
Tell us about your properties and we will confirm what is involved and what it costs each month. No payment is taken.